Contact Center as a Service (CCaaS) allows companies to use a contact center provider’s software for a cloud-based customer service solution. Because CCaaS is available via datacenter, companies can purchase only what they need and reduce their need for internal IT, eliminating capital requirements and reducing human resource expenditures. CCaaS also offers streamlined scalability as operational needs change. 

UpFront Technologies will consult your customer service needs and compare hundreds of vendors to find the perfect solution for your specific needs, while negotiating on your behalf, and assisting with implementation and management as requested. Interested in CCaaS for your company? Contact UpFront Technologies to see how we can save you time and money today.